What should I do if my product arrived damaged? June 03, 2019 16:08 Updated Please contact us here and make sure to provide your order number, email address used to purchase, and a photo of the packaging you received. Our customer service team will get back to you. Related articles Do you offer any sales or coupon codes? How do I return my Shore Magic product? Do you perform testing on each lot of Shore Magic® for heavy metals and microbiological parameters? How much do you charge for shipping? What is Klarna?